I was absolutely disgusted when I received your reply to my complaint.
It was a computer generated standard letter which did not answer any of my questions or address any of my issues. It was like a complete slap in the face and your message was clear, you don’t care about your customers or their experiences or feedback.
Please find enclosed the insulting £10 voucher you sent me. I would rather pay to eat somewhere that cares about their customers than eat free at somewhere that doesn’t.
FYI this is the 1st post Pizza Hut